Holds

How to View Holds on Your Account

1. Log in to myNOVA.
2. Click on the SIS tile under My Applications.
3. Select the Action Items & Messages tile to view your holds.

Types of Holds and Steps to Resolve Them

Academic Dismissal or Academic Suspension

• Review the Academic Standing Policy.
• Contact the Counseling Office for more information or to schedule an appointment.

Academic Probation

• Visit the Academic Success Counseling page and follow the outlined steps.

Application is Self-Sufficient

• Submit the following documents to the Financial Aid Support Center:
  • The Independent Form
  • Your federal and state tax returns
  • Your photo ID
  • Immigration documents (if applicable)
• If you have questions, contact Student Affairs.

Debt to College or Debt to Controller

• Contact your campus Business Office for assistance.

Debt to Financial Aid (Waiting for Information)

• Pay any outstanding fees through the Student Information System.
• For questions, contact Financial Aid Support.

Debt to Library

• Pay library fees in person at your campus library's circulation desk.
• For questions, contact your campus library.

Debt to Parking

• Pay outstanding fees online at the Parking Services page.
• For questions, email parking@nvcc.edu.

Dual Enrollment or Home School/Special Provisions

• Learn more on the Dual Enrollment page.
• Follow the steps in the Dual Enrollment Checklist.
• Contact Dual Enrollment Counseling to schedule an appointment.

English as a Second Language (ESL)

• Contact the Counseling Office for more information and advising.

ESL Level 2

If you tested into ESL Level 2, you must work with the Student Service Center to complete your enrollment.

• For questions, contact Student Support.

Financial Aid is Being Held

• Check your To-Do List in the Student Information System (see instructions above).
• For questions, contact Financial Aid Support.

High School Student

• Submit your final high school transcript.
• Alternatively, submit the Early Certification Form to Financial Aid Support.

New First Time in College

If you are a first-year student under age 24:

• Contact the Admissions Office for steps to get started.

No High School/GED Graduation

• Contact the Counseling Office for guidance.

Permanent Foreign Applicant or Temp/No Foreign Application

• Submit updated immigration documents to the Financial Aid Support Center.
• For questions, contact Student Affairs.

Parent, Legal Guardian, or Spouse

If your tuition status is based on a parent, legal guardian, or spouse:

• Submit their immigration documents to verify one year of status to the Financial Aid Support Center.

Student Visa Admission

• Contact the Office of International Students for assistance.

Tuition - Legal Guardian

If your tuition status is based on a legal guardian:

• Submit a court order verifying guardianship to the Financial Aid Support Center.

Under 18/Parent Signature

If you are under 18, you must:

• Submit your application with a parent or guardian’s signature.

Valid Visa Verifications

• Submit updated visa or immigration documents to the Financial Aid Support Center.