Frequently Asked Questions

Frequently Asked Questions

How much does a NOVACard cost?

NOVACard is FREE to all NOVA students, faculty and staff. There is only a fee if your NOVACard is lost or stolen.

What do I need to do to get a NOVACard?

After you have registered for your courses, you must then present a valid photo ID (examples: driver's license, government-issued Identification card, passport, military ID, etc.) and proof of registration to be issued an NOVACard.

Where can I get my NOVACard?

You can get a NOVACard from any NOVACard office on any NOVA campus. You can upload your own photo before going to a NOVACard office for quicker service. To upload your photo go to NOVACard's online services GET and register and upload your photo.

How do I add money to my NOVACard?

There are several ways to add funds to your NOVACard:

• At any deposit machine on any NOVA campus.
• At any NOVACard office on any campus.
• Using NOVACard's online service, GET or use online services mobile app GET.

Where can I download the GET app?

The GET app is available from the Apple App store or the Google Play store.

How can I manage my ACE$ Account?

You can manage your account using NOVACard's online service GET. See deposits and purchases and add funds. Go to get.cbord.com/nvcc/full/login.php or download the GET app on your mobile device and sign up.

Does my NOVACard expire?

Your NOVACard expires once you are no longer a registered student at NOVA. If you are not registered your NOVACard will become inactive and will automatically become active once you become a registered student. Faculty and staff NOVACards do not expire as long as you are currently employed at NOVA.

How much does a replacement card cost?

A replacement card cost is $15 for students and faculty/staff. Remember, only currently enrolled students and current employees may request a replacement NOVACard.