IT Help Desk

Required MyVCCS/MyNOVA Portal Upgrade

Starting August 12th, the VCCS will begin to upgrade to the MyVCCS/MyNOVA portal in two phases. Phase One will involve all NOVA Faculty and Staff. Phase Two is scheduled to begin on or about October 7th and will affect all NOVA students.

This update will present users with a new login portal. While the process should be seamless, there are a few notable aspects that everyone should be aware of:

• New users will need to go through a new account claiming process in order to setup the Multi-Factor Authentication (MFA). Clear directions will be provided to new users to help self-guide through the process.
• Current MFA options will automatically migrate to the new portal with the exception of Push MFA.
• Any existing users currently using Push MFA will need to go through the One-Time Passcode (TOTP) MFA setup, then the account claiming process in order to re-establish the MFA. Directions will be provided when you login to the new portal.
• The term “WebAuth” has been changed to reflect Security Keys (FIDO keys, Titan keys, etc.) and Passkeys more accurately.
• Dual Enrollment students will need to pick 3 pictograph pictures instead of 1 for improved security.
• Pictograph MFA will remain disabled for all non-Dual Enrollment users.
• Email MFA will remain disabled for all NOVA Faculty, Staff, and Students for improved security.
• Minimum password character length will be increased to 14 characters. Anyone using a password less than 14 characters long will be required to update their password to comply with the new security policy.
• Users that are associated with multiple colleges may be migrated to the new login portal before the NOVA migration date and will be subject to the new login portal requirements.

 Please contact the IT Help Desk if you have any questions.