Home > IT Help Desk
The IT Help Desk provides first-level technical support to all faculty, staff and students of Northern Virginia Community College. We are committed to assisting the computer and telecommunication needs of all employees and students by providing detailed resolutions and general system information for common problems.
IT Help Desk Winter Break Support Schedule
Beginning Tuesday, December 23, 2008, through Saturday, January 3, 2009, the IT Help Desk will observe an abbreviated support schedule. On Monday, January 5, 2009, we will resume our normal hours of operation: Monday through Friday, 8am – 9pm; Saturday, 8pm – 5pm.
Please view complete winter break schedule
Security Alert: Paypal Phishing Scam
The below email email is an example of a phishing attempt that appears to come from Paypal that is being sent to NVCC email addresses. As with many phishing emails, it threatens to delete or ‘suspend’ your Paypal account if you do not respond. These emails are attempting to steal your information by appearing to be legitimate requests. If you receive one of these phishing emails delete it immediately.
No Current Outages
VCCS: AIS Scheduled Outage 9AM, 12/7/08 – 1PM, 12/7/08
On Sunday, December 7, 2008, VCCS will be performing maintenance to AIS Production beginning at 9:00 AM and ending 1:00 PM. AIS users will be unable to access AIS Production during this 4-hour outage window.
Monday - Friday: 8 a.m. to 9 p.m.
Saturday: 8 a.m. to 5 p.m.
Phone: 703.426.4141
FAX: 703.323.2319
Email: ithelpdesk@nvcc.edu