These instructions will help you change your password for NOVAConnect, Student Email and Blackboard. The same username and password are used for all three services, so when you change the password for one, all three passwords will change.

How To Change Your Password

1. Go to http://www.nvcc.edu. Click the NOVAConnect button.
2. Click the Log into NOVAConnect button on the NOVAConnect site for Students.
   
3. If you are directed to a reminder page, read the information carefully and then click the Log Into NOVAConnect button at the bottom of the page.
4. Enter your Username and Current Password. Your username is not your Student ID. (If you do not know your Username, then click the Look Up Your Username link.)
5. Click the Log In button.
6. Click Change My Password.
   
7. Enter your Current Password.
8. Enter your New Password. Your new password must have at least seven characters but not more than 10.Your password must contain a combination of:
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number (0-9)
9. Retype Your New Password.
   
10. Enter or select a security question. You must provide a security question with an answer that only you will know. This question will be used if you need to reset your password in the future. You may either type your own security question into the box on the left or alternatively, click on one of the questions listed on the right. If you click on one of the questions provided in the list, the question will be entered into the security question box for you.
    
11. Enter the answer to the security question.
    * Pay attention to how you spell the answer, including capitalization, because if you ever have to use the security question to retrieve your password, you will have to type in the answer in exactly the same way that you enter it on this page.
12. Click Next.

How To Reset a Forgotten Password

1. Go to http://www.nvcc.edu. Click the NOVAConnect button.
2. Click the Log into NOVAConnect button on the NOVAConnect site for Students.
   
3. If you are directed to a reminder page, read the information carefully and then click the Log Into NOVAConnect button at the bottom of the page .
4. Click the Reset Your Password link.
5. Enter your First Name, Last Name, Birthday and Social Security Number.
   NOTE: If you do not have a social security number,
   call the IT Help Desk at 703.426.4141.
6. Click Search.
7. Answer the security question.
8. Enter a new password. Your new password must have at least seven characters but not more than 10.Your password must contain a combination of:
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number (0-9)
9. Enter or select a security question. You must provide a security question with an answer that only you will know. This question will be used if you need to reset your password in the future. You may either type your own security question into the box on the left or alternatively, click on one of the questions listed on the right. If you click on one of the questions provided in the list, the question will be entered into the security question box for you.
   
10. Enter the answer to the security question.
    * Pay attention to how you spell the answer, including capitalization, because if you ever have to use the security question to retrieve your password, you will have to type in the answer in exactly the same way that you enter it on this page.
11. Click Next

Remember to Sign Out to ensure the security and privacy of your account information.