REMINDER:  Unauthorized (Phishing) Email Account Information Requests

This is a reminder that there are still some unauthorized email requests circulating to NVCC faculty, staff and students.  Remember, neither VCCS or NVCC will ever ask you for your password or other sensitive information via email.  Please be vigilant in recognizing these kinds of ‘phishing’ emails.  Disregard their instructions and delete them immediately.  Never respond to them or to any email that you feel may be suspicious.  If you are in doubt as to whether an email is an authentic VCCS or NVCC email communication, please contact the IT Help Desk.

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Planned Mail Servers Maintenance
Posted 11.21.06 | 9:00 am

On Wednesday, Nov 22, beginning at 10 AM, through Sunday, Nov 26, ending by 12 midnight, ITSS will be performing general maintenance on all faculty & staff Mail Servers. Before leaving for the holiday, (but, no later than Wednesday, 11/22 at 10AM) please close Outlook completely and shut down your PC. The maintenance will not impact inbound or outbound mail flow. However, a few users may notice intermittent interruptions in their email access.

Throughout the 5 day maintenance window, most users should be able to access their email through Outlook Web Access (WEB MAIL); or, through a POP3 client such as Outlook Express; or, through MAPI clients such as Outlook 2003. If you are unable to gain access to your email for any reason during the maintenance, try again later in the day or wait for maintenance to complete.

On Monday, Nov 27, if you have any problems accessing your email, here are some suggestions:

• If Outlook is open, close it completely. Then, re-launch Outlook.
• Logoff from domain and then logon again to see if your password is still valid and has not expired. Then launch Outlook
• Try to logon through Outlook Web Access Server
• If problems persists, call the IT Help Desk

 Internet Explorer 7.0 Download
If you experience performance issues after you have downloaded Internet Explorer 7.0, call the IT Help Desk with any questions or concerns.  We will do our best to help you, but may have to refer you to Microsoft since this is their software.  Here is a Microsoft support link that may prove helpful.  It addresses some of the ‘known issues’ associated with the 7.0 download.

http://www.microsoft.com/windows/ie/support/default.mspx

Some of your applications may only work with Internet Explorer.  However, if you are interested in downloading other browsers, see the following links:

     Netscape:    http://browser.netscape.com/ns8/

     Firefox:       http://www.mozilla.com/en-US/firefox/

New Version of NovaConnect Has Arrived
Posted 10.16.06 | 4:55PM
The new NovaConnect has improved navigation, so fewer clicks are needed to complete transactions. The new menu system with its Student Center provides for a one stop location to access all information needed to enroll in your course.

New Version of NovaConnect Coming Soon
Posted 9.26.06 | 4:55PM
The new NovaConnect has improved navigation, so fewer clicks are needed to complete transactions. The new menu system with its Student Center provides for a one stop location to access all information needed to enroll in your course.

• During the conversion period--Octover 3 through October 9--you will NOT be able to enroll in or pay for courses through the web, by telephone, or in-person.
• See the Frequently Asked Questions (FAQs) that provide information. This document was recently e-mailed to all students.
• The new NovaConnect will be live at 8:00 a.m. on October 10 for your use.

Free AntiVirus Software
Posted 8.28.06 | 4PM
Students, Faculty and Staff with Blackboard accounts can download free Antivirus Software by going to http://learn.vccs.edu/webapps/portal - after login, scroll down to the following section to download:
"VCCS: FREE! Symantec AntiVirus Corporate Edition
FREE Symantec AntiVirus Corporate Edition for Students, Faculty, and Staff"